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Posted on Jul 19, 2023, 12:39 pm
#1
I've paid 1600euros in 2021 to reserve a spot for STRYDE surgery. STRYDE was recalled and since then I've been trying to get my money back from this so called doctor.
In every hospital I've been to, if the surgery doesn't happen because the hospital is missing some tools, you get your money back.
I'm thinking about suing. I don't care at this point if I spend 5k more on an attorney.
Posting this here for everyone else to be careful before they give any money to BJR or "Dr." Giotikas.
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Posted on Jul 19, 2023, 2:08 pm
#2
Well i believe they have to reimburse the fee due to cancellation.
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Posted on Jul 19, 2023, 3:42 pm
#3
They say it is not their fault the surgery can no longer take place and they refuse to reimburse me.
I've made a complaint on the greek ombudsman and will also sue.
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Posted on Jul 19, 2023, 3:59 pm
#4
Quote from: mihai0123 on July 19, 2023, 03:42:39 PMThey say it is not their fault the surgery can no longer take place and they refuse to reimburse me.
I've made a complaint on the greek ombudsman and will also sue.

You should have read the agreement before the payment.
It stated that this amount is non refundable if your surgery is cancelled for any reason out of BJR responsibility.
This amount is transferable to a new date if your surgery is postponed for any reason.
Dun waste your money on the lawsuit...likely you wont win and lose more time and money.
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Posted on Jul 19, 2023, 6:19 pm
#5
For sure you need to sue it. They must give your money back since the surgery didn`t happen. It was not your fault either. Therefore it should be the ethical way to treat you. Stryde is out, so give the patient's money back.

It`s awful to know that you are struggling since 2021 to get the reimbursement back.
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Posted on Jul 19, 2023, 7:39 pm
#6
I spoke with a lawyer. He agrees that I should get my money back and it's against the law to not give me the service I paid for.
We made for start complaints to the Greek Ombudsman and the Health authority for Athens.
I know I'm paying more, but someone has to fight the scammers.
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Posted on Jul 19, 2023, 8:14 pm
#7
Isn't it possible to ask them if you can get the new stryde nail "precice max" which is going to release in Europe properly 2024/2025 without paying this fee again, instead of the old stryde nail or just 2 of the current nails used by them Gnail or Precice 2? And what about the rest of the money you paid for the surgery, did you get that back?
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Posted on Jul 20, 2023, 3:42 pm
#8
Quote from: DanishViking on July 19, 2023, 08:14:51 PMIsn't it possible to ask them if you can get the new stryde nail "precice max" which is going to release in Europe properly 2024/2025 without paying this fee again, instead of the old stryde nail or just 2 of the current nails used by them Gnail or Precice 2? And what about the rest of the money you paid for the surgery, did you get that back?

I think it is possible but need to check with BJR.
It is better than spending another few thousands
"This amount is transferable to a new date if your surgery is postponed for any reason".
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Posted on Jul 20, 2023, 3:46 pm
#9
Quote from: mihai0123 on July 19, 2023, 07:39:42 PMI spoke with a lawyer. He agrees that I should get my money back and it's against the law to not give me the service I paid for.
We made for start complaints to the Greek Ombudsman and the Health authority for Athens.
I know I'm paying more, but someone has to fight the scammers.

Of course the lawyer would help you cos you are paying him.
The lawyer will be paid whether you get back 1.6k Euro or not.
Make your wise and sensible decision - stop spending more money and time...yet achieve nothing in the end.

Anyways, it is up to you.
Good Luck!
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Posted on Jul 20, 2023, 4:19 pm
#10
Quote from: Bagga on July 19, 2023, 03:59:35 PMYou should have read the agreement before the payment.
It stated that this amount is non refundable if your surgery is cancelled for any reason out of BJR responsibility.
This amount is transferable to a new date if your surgery is postponed for any reason.
Dun waste your money on the lawsuit...likely you wont win and lose more time and money.

Although you are right, the way you convey the message is very unpleasant. Maybe the contract entitles the doctor, the patient paid for a service that was not rendered, so I don't see why it shouldn't be reimbursed.
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