Small LLD correction with Dr. Rozbruch

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Quote from: Hamza on June 27, 2019, 07:17:38 PMI live in the middle east far away from New York and i don't have anyone there.
Do u think it is easy to start to sue them and come back to New York for follow up ?
Each travel to New York costs at least 3000$ for me if i come just for couple of days. (ticket, hotel, food ...) maybe another xray also this time for more than 1200$ u never know!!

If u can advice me in this issue i ll be thankful.


If you can upload any emails or receipts that would be cool. If your story is true I feel bad for you, you could’ve been walking since the surgery with stryde and weight bearing shows to have much faster healing time

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Quote from: Activatedx on June 27, 2019, 07:44:53 PM
If you can upload any emails or receipts that would be cool. If your story is true I feel bad for you, you could’ve been walking since the surgery with stryde and weight bearing shows to have much faster healing time

I visited Dr Betz In Germany and he told me dont worry, solid nail and lengthening ur femur by 9 mm in the operation room and full weight bearing after the surgery and he was very sure of what he was saying. How do u find this solution ?

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Quote from: Activatedx on June 27, 2019, 07:44:53 PM
If you can upload any emails or receipts that would be cool. If your story is true I feel bad for you, you could’ve been walking since the surgery with stryde and weight bearing shows to have much faster healing time

I have all the documents needed and they r very clear. I also have Dr Betz xray with measurements including the ankle. It says i have a total of 14 mm difference. 
OK i will PM u to give me ur lawyer number and i ll ask her how to start.

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Quote from: Hamza on June 27, 2019, 08:03:04 PMI have all the documents needed and they r very clear. I also have Dr Betz xray with measurements including the ankle. It says i have a total of 14 mm difference. 
OK i will PM u to give me ur lawyer number and i ll ask her how to start.

There are government agencies that protect consumers regarding products and services..
you need to keep all of your documentation in order... just one thing to clarify... if the doctor or hospital... said that we cannot help you as your from overseas...  If you have that in writing then a potential Lawsuit could cost both parties millions in damage .. as you cannot make different rules for other people as there from overseas...

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Quote from: PANDA:BEAR.. on June 27, 2019, 08:15:37 PMThere are government agencies that protect consumers regarding products and services..
you need to keep all of your documentation in order... just one thing to clarify... if the doctor or hospital... said that we cannot help you as your from overseas...  If you have that in writing then a potential Lawsuit could cost both parties millions in damage .. as you cannot make different rules for other people as there from overseas...

I don't have it written, he said it in the clinic last visit for re evaluation. All other documents are with me.
I sent him an email now asking for refund and waiting for his answer.

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Quote from: Hamza on June 27, 2019, 08:22:37 PMI don't have it written, he said it in the clinic last visit for re evaluation. All other documents are with me.
I sent him an email now asking for refund and waiting for his answer.

I advise you to contact your legal team ... and ask them to contact a government agency... regarding this matter as it unfair on you completely!

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Quote from: Activatedx on June 27, 2019, 07:44:53 PM
If you can upload any emails or receipts that would be cool. If your story is true I feel bad for you, you could’ve been walking since the surgery with stryde and weight bearing shows to have much faster healing time

Below is the link of the xray done at Dr Betz in Germany 24/5/2019 when i felt that i lost the whole distraction and before i come back to re evaluation by Rozbruch to make sure what is happening.
The xray shows 14 mm difference including the difference in ankle.


https://imgur.com/JgfDE5t

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This is very sad news for the LL world. Supposedly one of the best doctors in the game and the manufacturers of the revolutionary Stryde Nail both involved. I mean it may not be their faults or whatever but they some empathy should be shown. Especially as it is not your fault.

I really hope they both fix up and sort things out for you. But I doubt that will happen. I would get ready to sue them if I were you.

I wish you the best of luck

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Quote from: BeYourBest on June 28, 2019, 04:06:43 PMThis is very sad news for the LL world. Supposedly one of the best doctors in the game and the manufacturers of the revolutionary Stryde Nail both involved. I mean it may not be their faults or whatever but they some empathy should be shown. Especially as it is not your fault.

I really hope they both fix up and sort things out for you. But I doubt that will happen. I would get ready to sue them if I were you.

I wish you the best of luck

Yes Exactly! I gave him many options at office like nail refund, surgery discount, any amount refund to go to Europe for correction as I can not afford another 85000$. It is totally unethical to leave ur patient lost In this situation! Specially a patient that paid 85000$ because he believes that he is talking to a top notch Dr and a respectful hospital like HSS. At least a little respect for the patient case in return.

To sue them is an option but it will cost a lot and I am outside USA so it will be hard for me to come when they want me to do.
I emailed Dr Rozbruch 3 days ago and asked him to contact Nuvasive and refund the nail cost at least to be able to do the correction in Europe. Below is his answer:


"
Fri, Jun 28, 5:39 PM (14 hours ago)
   
to me
I will forward your request to Nuvasive


S. Robert Rozbruch, MD
Sent from my iPhone

On Jun 27, 2019, at 2:46 PM
"


I hope his answer is serious.
I will update u with the result.

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Quote from: PANDA:BEAR.. on June 27, 2019, 08:26:39 PMI advise you to contact your legal team ... and ask them to contact a government agency... regarding this matter as it unfair on you completely!

I Escalated the case to HSS CEO and i sent him an email today, no idea if he will even reply. Below is the email sent:


Hello Mr. Lou Shapiro,

I am an international patient and I had a surgery at HSS with Dr Robert Rozbruch in August 2018.
I had a small difference of 9 mm between my leg length and he did the correction surgery for me using a product called Precice Nail 2 from Nuvasive company.
Now after 10 months post surgery I came back to the Dr for re evaluation and he did a new xray and said u came with 9 mm difference and now u have 10 mm difference!, this means that the lengthening is failed and I lost the whole distraction.
I paid 85000$ for correcting a small difference between my leg length as i believed that HSS is a famous hospital and Dr Robert Rozbruch is one of the best Dr s in this field.
I asked for free correction and Dr Rozbruch said he is not responsible for any correction and if I want to correct I have to pay another 85000$ !!
I asked for nail refund at least to be able to pay for the correction in Europe as I can not afford to pay another 85000$ at HSS, also he said sorry we cant.

Is that Ethical ? Is it acceptable to treat an international patient in this way ? don't u believe that the doctor should show some empathy toward his patient and try to help him?

The correction surgery in Europe costs approx. 20,000 $. Is it possible to refund this amount to be able to correct it there as i can not afford the cost of correction at HSS ?

Attached the official quotation from HSS that shows the surgery cost. I also paid the Dr fees apart.

I hope that u can help me with this case as i still believe that HSS is a famous and respectful hospital and does not accept any unethical behavior toward its patients.

Best Regards,