Quote from: Iamready on November 25, 2015, 08:17:38 PMOk so I was able to rent the wheelchair in Miami for the week. There is a big design flaw. Do you have the version with the grey wheels or the black wheels? After closing up the wheel chair it takes way too much force to open itback up because the rims of the bulkier new grey wheels gets caught on the bottom frame of the chair and requires potentially damaging the battery casing and the frame of the chair. I'm guessing you have the older version with black wheels because when we tried that there were no issues closing and opening the chair. I simply can't drop this much money on something with such a poor design error. We had the owner of the shop open up another wheelchair and it had the same issue so it wasn't because of a single chair defect. Other than that the chair is fine but I might have to go with a more expensive one that is a bit better built.
Yea, I mentioned this in one of my previous replies. The grey wheel gets stuck if it's tilted, because the screw gets stuck. If it's stuck, the easiest fix is to just untilt the wheel until both of them are parallel again. Make sure that the screw for the grey wheel isn't touching the frame, and it'll unfold easily. The frame/battery won't get damaged.
Also if the chair doesn't fold fully, it's because you have the grey wheels backwards. Rotate them 180 degrees so that the longer part of the screw is on the outside rather than the inside. It's really not difficult to figure out once you know what's up. That's why I warned you that newbies will have trouble unfolding the chair.
I wouldn't recommend getting a smaller wheel. You want more traction. A smaller wheel might have more trouble getting over taller bumps.